After completing the Get to Know Data Cloud curriculum, it is time to understand the exam. Learning about a topic…
AI use cases in Data Cloud – The Way Forward for Creating Great Customer Experiences
Let us now discuss about few AI use cases in Data Cloud across different industries: Financial use case Financial service…
Einstein Studio – The Way Forward for Creating Great Customer Experiences
Salesforce is making it easier for companies to use their own AI models for any sales, service, marketing, commerce, and…
Einstein GPT – The Way Forward for Creating Great Customer Experiences
Einstein GPT is a generative pre-trained transformer model created by Salesforce that can create personalized content across every Salesforce cloud…
Risks associated with Gen AI – The Way Forward for Creating Great Customer Experiences
Although Gen AI can be the biggest thing for the tech industry, it is also fraught with several key risks.…
Difference between Gen AI and GPT – The Way Forward for Creating Great Customer Experiences
GPT and Gen AI are related but not synonymous terms. Let’s break down the key differences between them: Definition Scope…
Emerging trend: Generative AI – The Way Forward for Creating Great Customer Experiences
One of the most captivating and transformative emerging trends in the world of technology is the rise of Generative AI,…
Introduction – The Way Forward for Creating Great Customer Experiences
In today’s dynamic and highly competitive business landscape, the creation of exceptional customer experiences has emerged as a pivotal driver…
Impact of implementing Salesforce Data Cloud – Success Stories with Salesforce Data Cloud
Impact of implementing Salesforce Data Cloud Outcomes School Specialty had a favorable outcome from their Salesforce Data Cloud implementation: What…
Success story 5: School Specialty – Success Stories with Salesforce Data Cloud
Industry: Education About the company School Specialty Inc. (Figure 8.5) is a leading provider of educational products, services, and solutions…